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Terms of Service

Last updated: 25 October 2026

1. Who we are and what these terms cover

These terms are an agreement between you and Axonscape Tech, India (“Axonscape”, “we”, “us”). They cover this website (axonscape.com) and the products we offer, such as Launchpad (launchpad.axonscape.com), on axonscape.com and its subdomains, together the “Services”. A product may have additional terms on its own site; where they differ, the product’s terms apply to that product.

By using the Services or buying a plan, you agree to these terms, our Privacy Policy and our Refund & Cancellation Policy. These terms are an electronic record under the Information Technology Act, 2000 and need no signature.

2. Accounts

  • You must be at least 18 and able to enter a binding contract. If you use the Services for an organisation, you confirm you may accept these terms for it.
  • Keep your login secure. You’re responsible for activity on your account; tell us at hello@axonscape.com if you think it has been misused.
  • Give accurate details, including for billing.

3. Plans, prices and payment

  • Prices. Current plans and prices are on our Pricing page and each product’s plans page. Launchpad charges customers in India in Indian rupees and everyone else in US dollars, as shown at checkout. We aren’t registered for GST yet, so no GST is charged; if that changes, GST will be shown separately at checkout.
  • Payment. Payments are processed by our payment gateway partner (cards, UPI, net banking and wallets). Your payment details go to them and never reach our servers.
  • Subscriptions. Paid plans are billed monthly in advance and renew automatically until you cancel. By subscribing, you authorise these recurring charges. We’ll tell you before a price change applies to your plan, and you may cancel before it does.
  • Delivery. Plans are digital: access starts online as soon as payment succeeds. See Shipping & Delivery.
  • Cancelling and refunds. You can cancel any time, and the first payment of a plan is refundable within 14 days, as set out in our Refund & Cancellation Policy.
  • Unpaid charges. If a renewal fails, we may move your account to the free plan until it’s paid.

4. Acceptable use

Don’t use the Services to break the law, infringe others’ rights, send spam or malware, attack or overload our systems, get around usage limits or security, or resell the Services without our written permission. We may suspend accounts that do.

5. Your content and our content

  • What you put into the Services stays yours. You give us the permission we need to host and process it to run the Services for you.
  • The Services, our software, data, scores and brands belong to us or our licensors. Subject to these terms and your plan, you may use them for your own business.

6. Information, not advice

Our products provide data, scores, forecasts and tools to help you decide. They aren’t financial, legal or investment advice, and you remain responsible for your decisions.

7. Availability and changes

We work to keep the Services available but don’t promise they’ll be uninterrupted or error-free. We may improve or change features. If a change materially reduces a paid plan, we’ll give 30 days’ notice and you may cancel for a prorated refund of the unused period.

8. Liability

  • The Services are provided “as is” to the extent the law allows.
  • We aren’t liable for indirect or consequential loss, or for lost profits, revenue or data.
  • Our total liability for any claim is limited to the amount you paid us in the 12 months before it arose. Nothing in these terms limits liability that can’t be limited by law.

9. Ending these terms

You can stop using the Services and cancel your plan at any time. We may suspend or end your access for a serious or repeated breach of these terms, or if we stop offering a product; if we stop offering it, we’ll give reasonable notice and refund prepaid fees for unused time.

10. Law and disputes

These terms are governed by the laws of India. Please contact us first so we can try to resolve any issue. If you’re a consumer, you keep any rights your local consumer law gives you.

11. Changes to these terms

We’ll post changes here with a new date and, for material changes, email account holders at least 30 days before they apply.

12. Contact and grievances

Questions or complaints go to hello@axonscape.com; our Grievance Officer acknowledges complaints within 48 hours and resolves them within one month. Full details are on our Contact page.

Business
Axonscape Tech, India
Email
hello@axonscape.com. We reply within 2 working days.